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Risks Associated With a Changing Global Trade Landscape and Tariffs in a Volatile 2020


Presented by Bruce S. Nathan, Esq. and Doreen Edelman, Partner at Lowenstein Sandler LLP

Date: January 28, 2020


US trade policy and tariffs in particular have become a hot topic for credit providers. This program will cover the Trump administration’s trade actions and Congressional legislation that have affected credit decisions. That includes a discussion of tariffs, targeted sanctions programs, the importance of knowing what is excluded from the tariffs, the changes to the Committee on Foreign Investment in the United States (CFIUS), and the new export controls on emerging technologies. These actions have increased attention on supply chain management, country of origin issues, foreign ownership and scrutiny of potential deal partners as they may lead to problematic foreign ownership or control over U.S. emerging technologies or economic sanctions violations. Ultimately these issues affect everything from component purchases to future investment opportunities. Moreover, increased enforcement is affecting audit plans, leading to more external reviews, and creating a better understanding of how these issues affect management decisions. The speakers will also discuss the importance of identifying financially distressed customers dealing with increased tariffs as part of knowing your customer. 

Click here to purchase - $39.99



Outlook for the Global Economy 2020


Presented by Byron M. Shoulton, International Economist at FCIA Management Co. Inc.

Date: December 6, 2019


The global economy faces a number of challenges and uncertainties as we enter 2020.

The U.S. trade war with China; China’s economic slowdown & its impact on Asian trade; Brexit’s negative impact on the Eurozone as regional demand weakens; as well as economic weakness, recession and political changes in parts of Latin America and Africa. Tensions in the Middle East, together with heightened nationalism, protectionism & a more confrontational U.S. foreign policy - the 2020 outlook suggests slower trade flows, high debt loads & possible debt rescheduling. Caution is appropriate while we pursue trade opportunities in a far more competitive environment. Knowing your customer will become even more crucial.

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Terms of (Un)endearment:  Evaluating and Responding to Customers’ Efforts To Obtain Extended Credit Terms


Presented by Bruce S. Nathan, Esq. and Andrew Behlmann, Esq. at Lowenstein Sandler LLP

Date: November 13, 2019


Credit professionals are confronting a growing trend of customers either demanding extended trade terms or simply engaging in self-help and stretching payments beyond – often way beyond – existing terms.  The speakers will discuss the reasons why customers seeking extended credit terms is a growing trend, how to evaluate whether a customer’s efforts to obtain extended terms are a sign of financial distress or merely an attempt to obtain “free” working capital (or both), and strategies for responding to customers’ extended terms requests/demands.

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Holiday Season Economic Outlook and Beyond


Presented by Scott Friedman, Head of Trade Claims at Olympus Peak Asset Management

Date: November 5, 2019


This session is a must for credit risk practitioners in any type of consumer product company, or for anyone that is interested in understanding this large segment of our economy as a backdrop for business decisions. Key topics that will be discussed include:

- Analysis of consumer spend and the retail landscape
- Expectations for 2019 Holiday Sales
- Overall outlook for retail into 2020

Click here to purchase - $39.99



How to Get Paid on Time


Presented by Sam Fensterstock, SVP of Business Developments for AG Adjustments

Date: September 25, 2019


As a 3rd party collection agency, we have heard it all when it comes to why customers that were once good paying and easy to work are now are past due, no longer ordering and unresponsive. So what happened? Why did this customer who you approved for credit terms, have been doing business with for quite some time and had a good relationship with start slow paying or not paying you at all? What can you do to prevent this from happening? Let’s face it, when you extend credit, a cost of doing business is the fact that in most industries, between 2-5% of your receivables will become delinquent (one or more days past due) at some point during the year.

The question is, what type of process and tools do you put in place to increase the probability that your customers to pay you on time, all of the time? In this 45 minute webinar Sam Fensterstock, a 25 year credit & collection industry veteran, will lead a discussion around how to get paid on time and ensure that good customers stay that way on a long term basis.

Click here to purchase - $39.99


Negotiating Skills and Tips for the Credit and AR Professional


Presented by Denise Reyes, Acushnet Company and Joe Coleman, Kane Russel Coleman Logan

Date: September 10, 2019


"Winning" in negotiations doesn't necessarily equate to getting all that you want, but rather is more about fulfilling a reasonable expectation in the most efficient and cost effective manner. Negotiating occurs daily whether with internal customers (Sales Team members) or external customers. Lack of thorough preparation and not being able to articulate your position and expectation with confidence may lead to unnecessary confrontations and the inability to collect as much as you are entitled. We will cover preparation, developing credibility, best in class negotiation skills, legal tools and pitfalls and have a short period for questions and answers. The webinar is designed for the mid-level collector seeking to improve collection skills and experienced collector seeking to reinforce negotiation skills.

Click here to purchase - $39.99



The Future of Credit Discipline

Presented by Yesinne Alvarez, President of the Federation of Credit and Financial Professionals

Date: August 21, 2019


This webinar will cover the future of credit, including what jobs will look like, and what skills will be necessary to succeed. It will provide a view into the future on succession planning and the hiring of future order to cash professionals.Credit Management Professionals, Cash Management Professionals, Accounts Receivable Professionals, and Controllers/Accounting Managers will find this webinar insightful.

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Trends in Securitization


Presented by Jerry Bailey, Executive Sales and Education Services Manager at NCS

Date: August 13, 2019


Are you familiar with secured transactions? The mechanic’s lien and UCC filing processes are vital to securing your receivables. In this webinar, we will discuss the benefits of secured transactions, and review recent trends and legal decisions that may impact your credit granting decisions.


Click here to purchase - $39.99



On-boarding New Customers - What Best In-class Organizations are Doing


Presented by Mitch Rose, SVP and General Manager at Billtrust and Ralph Swackhammer, Solutions Consultant at Billtrust

Date: July 24, 2019


Traditional methods of collecting credit data are manual, unstructured, time consuming and inherently create silos between systems and teams that need to work together.
In today’s dynamic global economy, credit managers need to make smart decisions quickly, as managing credit risk is essential to maintaining an organization’s financial health.


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Everything You Need to Know About Domestic and International Letters of Credit

Presented by Rafael Zahralddin, Director at Elliot Greenleaf

Date: July 16, 2019


This session will address what you need to know as a credit professional when deciding to use a letter of credit as a risk mitigation instrument. Whether you are dealing with domestic U.S. customers or international transactions, a letter of credit is another tool in your toolbox to support your sales team and manage risk. Topics covered will be common uses for a letter of credit, Commercial LCs andStandby LCs, the rights of a beneficiary and issuing banks and advising banks, Negotiability and Revocability, Common defects, andBlock-chain.

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Know Your Customer and Anti Money Laundering Compliance

Presented by Lloyd Sarakin, Esq.

Date: June 20, 2019


As credit and financial professionals, you are the first, and perhaps only line of defense in this war against money laundering.Learn the basics of how money laundering is accomplished and how to protect against it. What are the applicable laws and how those laws might apply to your company and you. Topics including the OFAC (Office of Foreign Asset Control) list and screening, Know Your Customer (KYC), red flags and acceptable forms of payment will be discussed.

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What Every Credit Professional Should Know About the Anti Trust Laws


Presented by Wanda Borges, Esq. – Partner at Borges & Associates

Date: June 11, 2019


Whether extending credit from your desk or exchanging credit information at a credit group meeting, the credit and financial executive must be cognizant of Antitrust Statutes. The Antitrust Statutes haven’t changed in years, yet, the meaning behind “Sherman Antitrust”, “Robinson-Patman” and “Clayton Act” remains foreign to many credit executives. The concept that credit terms are equal to price is unfathomable to some credit grantors, and, the method by which most credit executives obtain and transmit credit information is changing on a daily basis. Your customers are changing; no longer does every customer consist of “brick and mortar”, customers are demanding longer terms...


Click here to purchase - $39.99


Monetizing Your Bankruptcy Claims


Presented by Scott Friedman–Head of Trade Claims at Olympus Peak Asset Management

Date: May 8, 2019


With an expected increase in corporate default rates, the market for the purchase and sale of bankruptcy claims is expected to become more competitive.As a trade creditor, this increased competition should result in better recoveries on administrative and/or general unsecured claims.However, the increase in competition for the purchase of claims can also lead to deceptive practices on the part of claims buyers.Knowing some of these practices and the potential red flags to watch out for can make the difference between monetizing a bankruptcy receivable for an immediate cash recovery, and spending unnecessary time and money litigating a claim that creditors believed they already sold.


Click here to purchase - $39.99


Best-in-Class Data Analysis for Risk Management


Presented by Richard Hastings, Data Analyst/ Macro-Economist

Date: April 25, 2019


Commercial credit data has emerged as one of the most dynamic and complex data sets within organizations: various dates; invoice and P.O. fields; POD; location data; sales region; sales agents and supervisors (HR metadata); SKU, price and volume data within potentially 30 or more variables in one metadata structure. This presentation takes us into the world of fields, data types, metadata, and best practices that may improve internal controls and reduce systemic data errors, and more!


Click here to purchase - $35.99


Shared Service Center Insights - The Journey to Success within your Model

Presented by Rob Santo, Director of Financial Services for Diageo North America

Date: April 16, 2019


Most Diageo companies have some form of a Shared Service Center that includes Finance roles and responsibilities supporting the business. These are structured locally, offshore and/or outsource models within the Shared Service Center organization. This webinar will provide insights as to what success looks like and how to achieve that for different models.


Click here to purchase - $35.99


Building Payment Security with Preliminary Notices


Presented by Jerry Bailey, Executive Sales and Education Services Manager, NCS

Date: March 21, 2019


The lien and bond claim process frequently begins with a statutory preliminary notice. The requirements and time frames for serving a notice vary from state to state. If this process is precisely followed, your rights may not be fully protected. In this presentation, you will learn about the benefits of serving a notice, critical components affecting the validity of a notice, complex time requirements, and dispelling common customer objections.


Click here to purchase - $35.99


Credit Application Toolbox: Provisions to Include and Why


Presented by Evan Blaker, Partner at Cohen Seglias Pallas Greenhall & Furman PC

Date: March 13, 2019


Commercial collection attorney, Evan Blaker, will share some contract provisions that allow him to be the most effective when collecting delinquent commercial accounts. In the spirit of a particular former late night talk show host, Evan will review the top ten list of credit application provisions that can place you in the best possible position to ward off common defenses and collect the funds that are due to your company.


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Federal Reserve Economic Advisor Shares 2018 & 2019 Insights


Presented by Ryotaro Tashiro, Federal Reserve Bank of Philadelphia

Date: February 13, 2019


Mr. Tashiro will provide and analytical look back at major economic events of 2018 and a trend analysis of what may be in store for 2019. This webinar will address monetary policy, GDP, hosing and other economic indicators. You will see a summary of the economic developments in 2018, what is to be expected in 2019, and some macroeconomic risks to watch out for in 2019.


Click here to purchase - $35.99


Do You Know What Escheatment is? Know Your Responsibilities


Presented by Rafael Zahralddin, Commercial Bankruptcy and Restructuring Practice Chair at Elliot Greenleaf

Date: January 24, 2019


Rafael will discuss the following issues surrounding unclaimed property or "escheat" laws and procedures: basic unclaimed property concepts, types of transactions that commonly create unclaimed property, ideas and methods for minimalizing the creation of unclaimed property, state voluntary disclosure programs, and a discussion of the latest developments in unclaimed property cases, laws, regulations and guidelines.


Click here to purchase - $35.99


Advanced Concepts in Credit Reviews


Presented by Gerald Sahd, Global Credit Manager at Novus International

Date: January 15, 2019


This webinar is an advanced perspective on financial credit risk analysis. Gerald Sahd, our subject matter expert, will share his expertise and training on how to perform in-depth reviews of new and existing customers. This session examines how advance ratios will take the debt coverage service ratio to the next level. It will demonstrate how you can use DCSR in work-out scenarios, and examine common misconceptions about what drives a company's working capital.


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Back to Basics: Ratio & Financial Analysis

Presented by Ken Frisco, Board Member of the Federation of Credit, Director of Credit, Sony (Retired)

Date: January 10, 2019


Join us for a 75 minute webinar covering the basics of financial analysis for anyone in the Business to Business Credit & Accounts Receivable field. We will discuss real life examples, have your calculators ready to use so we can practice the ratio formulas together. We will cover the 5 C's of credit, tips for obtaining financial statements from private companies, and practical balance sheet and P&L ratio formulas and what they mean. We will use real life examples from public and private companies.


Click here to purchase - $35.99


Unsecured Creditor Committees: Lone Voice in the Wilderness or Leader of the Band-- It's Up to You!

Presented by Joseph Coleman, Kane, Russell, Coleman & Logan

Date: December 11, 2018


In this presentation you will learn much more than just the ins and outs of Creditor's Committees. You'll learn strategy and tools of aggression together with gaining insight into the Committee process. Our presenter, Joe Coleman, has represented 40 Committees in 18 states in a wide array of industries. If you have served on an Unsecured Creditor Committee and weren't completely satisfied, or if you are interested or curious about Committees, you will not want to miss this presentation.


Click here to purchase - $35.99


How to Get Paid on Time - Ensuring Good Paying Customers Stay That Way

Presented by Sam Fensterstock, AG Adjustments

Date: November 20, 2018


This program will review: Onboarding your customer - the power of making good decisions, Internal Collection Process - why you need a defined and documented process, Software - why you need advanced tools to help you manage customers, and 3rd party placement strategy, when a customer does become a payment problem what do you do?


Click here to purchase - $35.99


Changing Face of Chapter 11

Presented by Bruce S. Nathan and Jeffrey Prol, Lowenstein Sandler LLP

Date: November 6, 2018


What are the reasons for the changes in the Chapter 11 practice? The speakers will discuss the impact on the steps creditors should be taking, both individually and through participation on a creditors' committee, to assert control over the Chapter 11 process.



Click here to purchase - $35.99

Social Media and Ethics for the Credit Department

Presented by Wanda Borges,Esq. – Partner at Borges & Associates

Date: September 25, 2018


This program will discuss some of the ethical concerns that confront credit professionals today with the use of social media. We will also discuss cybersecurity and explain a number of social media platforms which can prove useful to the credit grantor.


Click here to purchase - $35.99


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