Webinar Library

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Negotiating Skills and Tips for the Credit and AR Professional

Presented by Denise Reyes, Acushnet Company and Joe Coleman, Kane Russel Coleman Logan

Date: September 10, 2019


"Winning" in negotiations doesn't necessarily equate to getting all that you want, but rather is more about fulfilling a reasonable expectation in the most efficient and cost effective manner. Negotiating occurs daily whether with internal customers (Sales Team members) or external customers. Lack of thorough preparation and not being able to articulate your position and expectation with confidence may lead to unnecessary confrontations and the inability to collect as much as you are entitled. We will cover preparation, developing credibility, best in class negotiation skills, legal tools and pitfalls and have a short period for questions and answers. The webinar is designed for the mid-level collector seeking to improve collection skills and experienced collector seeking to reinforce negotiation skills.

Click here to purchase - $39.99



The Future of Credit Discipline

Presented by Yesinne Alvarez, President of the Federation of Credit and Financial Professionals

Date: August 21, 2019


This webinar will cover the future of credit, including what jobs will look like, and what skills will be necessary to succeed. It will provide a view into the future on succession planning and the hiring of future order to cash professionals.Credit Management Professionals, Cash Management Professionals, Accounts Receivable Professionals, and Controllers/Accounting Managers will find this webinar insightful.

Click here to purchase - $39.99



Trends in Securitization


Presented by Jerry Bailey, Executive Sales and Education Services Manager at NCS

Date: August 13, 2019


Are you familiar with secured transactions? The mechanic’s lien and UCC filing processes are vital to securing your receivables. In this webinar, we will discuss the benefits of secured transactions, and review recent trends and legal decisions that may impact your credit granting decisions.


Click here to purchase - $39.99



On-boarding New Customers - What Best In-class Organizations are Doing


Presented by Mitch Rose, SVP and General Manager at Billtrust and Ralph Swackhammer, Solutions Consultant at Billtrust

Date: July 24, 2019


Traditional methods of collecting credit data are manual, unstructured, time consuming and inherently create silos between systems and teams that need to work together.
In today’s dynamic global economy, credit managers need to make smart decisions quickly, as managing credit risk is essential to maintaining an organization’s financial health.


Click here to purchase - $39.99



Everything You Need to Know About Domestic and International Letters of Credit

Presented by Rafael Zahralddin, Director at Elliot Greenleaf

Date: July 16, 2019


This session will address what you need to know as a credit professional when deciding to use a letter of credit as a risk mitigation instrument. Whether you are dealing with domestic U.S. customers or international transactions, a letter of credit is another tool in your toolbox to support your sales team and manage risk. Topics covered will be common uses for a letter of credit, Commercial LCs andStandby LCs, the rights of a beneficiary and issuing banks and advising banks, Negotiability and Revocability, Common defects, andBlock-chain.

Click here to purchase - $39.99


Know Your Customer and Anti Money Laundering Compliance

Presented by Lloyd Sarakin, Esq.

Date: June 20, 2019


As credit and financial professionals, you are the first, and perhaps only line of defense in this war against money laundering.Learn the basics of how money laundering is accomplished and how to protect against it. What are the applicable laws and how those laws might apply to your company and you. Topics including the OFAC (Office of Foreign Asset Control) list and screening, Know Your Customer (KYC), red flags and acceptable forms of payment will be discussed.

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What Every Credit Professional Should Know About the Anti Trust Laws


Presented by Wanda Borges, Esq. – Partner at Borges & Associates

Date: June 11, 2019


Whether extending credit from your desk or exchanging credit information at a credit group meeting, the credit and financial executive must be cognizant of Antitrust Statutes. The Antitrust Statutes haven’t changed in years, yet, the meaning behind “Sherman Antitrust”, “Robinson-Patman” and “Clayton Act” remains foreign to many credit executives. The concept that credit terms are equal to price is unfathomable to some credit grantors, and, the method by which most credit executives obtain and transmit credit information is changing on a daily basis. Your customers are changing; no longer does every customer consist of “brick and mortar”, customers are demanding longer terms...


Click here to purchase - $39.99


Monetizing Your Bankruptcy Claims


Presented by Scott Friedman–Head of Trade Claims at Olympus Peak Asset Management

Date: May 8, 2019


With an expected increase in corporate default rates, the market for the purchase and sale of bankruptcy claims is expected to become more competitive.As a trade creditor, this increased competition should result in better recoveries on administrative and/or general unsecured claims.However, the increase in competition for the purchase of claims can also lead to deceptive practices on the part of claims buyers.Knowing some of these practices and the potential red flags to watch out for can make the difference between monetizing a bankruptcy receivable for an immediate cash recovery, and spending unnecessary time and money litigating a claim that creditors believed they already sold.


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Best-in-Class Data Analysis for Risk Management


Presented by Richard Hastings, Data Analyst/ Macro-Economist

Date: April 25, 2019


Commercial credit data has emerged as one of the most dynamic and complex data sets within organizations: various dates; invoice and P.O. fields; POD; location data; sales region; sales agents and supervisors (HR metadata); SKU, price and volume data within potentially 30 or more variables in one metadata structure. This presentation takes us into the world of fields, data types, metadata, and best practices that may improve internal controls and reduce systemic data errors, and more!


Click here to purchase - $35.99


Shared Service Center Insights - The Journey to Success within your Model

Presented by Rob Santo, Director of Financial Services for Diageo North America

Date: April 16, 2019


Most Diageo companies have some form of a Shared Service Center that includes Finance roles and responsibilities supporting the business. These are structured locally, offshore and/or outsource models within the Shared Service Center organization. This webinar will provide insights as to what success looks like and how to achieve that for different models.


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Building Payment Security with Preliminary Notices


Presented by Jerry Bailey, Executive Sales and Education Services Manager, NCS

Date: March 21, 2019


The lien and bond claim process frequently begins with a statutory preliminary notice. The requirements and time frames for serving a notice vary from state to state. If this process is precisely followed, your rights may not be fully protected. In this presentation, you will learn about the benefits of serving a notice, critical components affecting the validity of a notice, complex time requirements, and dispelling common customer objections.


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Credit Application Toolbox: Provisions to Include and Why


Presented by Evan Blaker, Partner at Cohen Seglias Pallas Greenhall & Furman PC

Date: March 13, 2019


Commercial collection attorney, Evan Blaker, will share some contract provisions that allow him to be the most effective when collecting delinquent commercial accounts. In the spirit of a particular former late night talk show host, Evan will review the top ten list of credit application provisions that can place you in the best possible position to ward off common defenses and collect the funds that are due to your company.


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Federal Reserve Economic Advisor Shares 2018 & 2019 Insights


Presented by Ryotaro Tashiro, Federal Reserve Bank of Philadelphia

Date: February 13, 2019


Mr. Tashiro will provide and analytical look back at major economic events of 2018 and a trend analysis of what may be in store for 2019. This webinar will address monetary policy, GDP, hosing and other economic indicators. You will see a summary of the economic developments in 2018, what is to be expected in 2019, and some macroeconomic risks to watch out for in 2019.


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Do You Know What Escheatment is? Know Your Responsibilities


Presented by Rafael Zahralddin, Commercial Bankruptcy and Restructuring Practice Chair at Elliot Greenleaf

Date: January 24, 2019


Rafael will discuss the following issues surrounding unclaimed property or "escheat" laws and procedures: basic unclaimed property concepts, types of transactions that commonly create unclaimed property, ideas and methods for minimalizing the creation of unclaimed property, state voluntary disclosure programs, and a discussion of the latest developments in unclaimed property cases, laws, regulations and guidelines.


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Advanced Concepts in Credit Reviews


Presented by Gerald Sahd, Global Credit Manager at Novus International

Date: January 15, 2019


This webinar is an advanced perspective on financial credit risk analysis. Gerald Sahd, our subject matter expert, will share his expertise and training on how to perform in-depth reviews of new and existing customers. This session examines how advance ratios will take the debt coverage service ratio to the next level. It will demonstrate how you can use DCSR in work-out scenarios, and examine common misconceptions about what drives a company's working capital.


Click here to purchase - $35.99


Back to Basics: Ratio & Financial Analysis

Presented by Ken Frisco, Board Member of the Federation of Credit, Director of Credit, Sony (Retired)

Date: January 10, 2019


Join us for a 75 minute webinar covering the basics of financial analysis for anyone in the Business to Business Credit & Accounts Receivable field. We will discuss real life examples, have your calculators ready to use so we can practice the ratio formulas together. We will cover the 5 C's of credit, tips for obtaining financial statements from private companies, and practical balance sheet and P&L ratio formulas and what they mean. We will use real life examples from public and private companies.


Click here to purchase - $35.99


Unsecured Creditor Committees: Lone Voice in the Wilderness or Leader of the Band-- It's Up to You!

Presented by Joseph Coleman, Kane, Russell, Coleman & Logan

Date: December 11, 2018


In this presentation you will learn much more than just the ins and outs of Creditor's Committees. You'll learn strategy and tools of aggression together with gaining insight into the Committee process. Our presenter, Joe Coleman, has represented 40 Committees in 18 states in a wide array of industries. If you have served on an Unsecured Creditor Committee and weren't completely satisfied, or if you are interested or curious about Committees, you will not want to miss this presentation.


Click here to purchase - $35.99


How to Get Paid on Time - Ensuring Good Paying Customers Stay That Way

Presented by Sam Fensterstock, AG Adjustments

Date: November 20, 2018


This program will review: Onboarding your customer - the power of making good decisions, Internal Collection Process - why you need a defined and documented process, Software - why you need advanced tools to help you manage customers, and 3rd party placement strategy, when a customer does become a payment problem what do you do?


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Changing Face of Chapter 11

Presented by Bruce S. Nathan and Jeffrey Prol, Lowenstein Sandler LLP

Date: November 6, 2018


What are the reasons for the changes in the Chapter 11 practice? The speakers will discuss the impact on the steps creditors should be taking, both individually and through participation on a creditors' committee, to assert control over the Chapter 11 process.



Click here to purchase - $35.99

Social Media and Ethics for the Credit Department

Presented by Wanda Borges,Esq. – Partner at Borges & Associates

Date: September 25, 2018


This program will discuss some of the ethical concerns that confront credit professionals today with the use of social media. We will also discuss cybersecurity and explain a number of social media platforms which can prove useful to the credit grantor.


Click here to purchase - $35.99


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